Is this different from calling my internet provider?
Yes. Your ISP can usually only troubleshoot up to the modem — a FixlyDesk tech can dig into your actual home or office network: routers, Wi-Fi coverage, device conflicts, and configuration issues your provider won't touch.
Can someone come to my house to fix my Wi-Fi?
Yes, many network issues are best solved in person. When you submit a request, you can note whether you'd prefer an on-site visit or remote troubleshooting.
Do you help set up new routers or mesh systems?
Yes — from a single router swap to a full mesh Wi-Fi setup covering a larger home or office, techs on FixlyDesk handle both.