About FixlyDesk

A Detroit-built IT marketplace connecting people and technology — one ticket at a time.

A Note from Our Founder

Like most people, I've needed extra income to help make ends meet from time to time. Providing for my family has always been my top priority. After my regular work hours, I'd look for ways to bring in some side income — picking up small IT jobs here and there, usually for people who already knew me.

I looked for a platform where I could pick up everyday IT work, not projects — just regular people with regular problems who needed a hand. I couldn't find anything like that, so the idea took shape: build a site where people could post what they needed, and I could pick it up directly. From there, it grew into something bigger. I realized there were probably others like me — people with real IT skills who weren't necessarily certified professionals, but were capable and tech-savvy enough to put those skills to use. That's how FixlyDesk came to be.

My hope is that FixlyDesk can give someone else that same chance — a way to earn extra income, help their family, and build something of their own along the way.

— John Rizk, Founder

FixlyDesk was founded in Detroit, Michigan on a straightforward premise: finding reliable IT help shouldn't be hard. Too many people waste hours searching forums, calling 1-800 numbers, or overpaying for repairs they don't understand. Too many skilled IT professionals are underutilized, working without a platform that matches their talent to people who genuinely need it.

We built a marketplace — not a managed service. That means you are in control. Clients post what they need, browse real profiles of vetted techs, and choose who they trust. Techs set their own rates, manage their own availability, and build a reputation through genuine client reviews. FixlyDesk facilitates the connection. Everything else is between you and your tech.

We serve individuals, small businesses, and enterprise teams across Michigan. Whether you need a home laptop fixed on Saturday morning or an IT contractor for a 50-person office network rollout, FixlyDesk is built to scale with you.

What Makes Us Different

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Every Tech is Reviewed
We manually review every tech application before approval. No automated rubber-stamping. We look at their resume, experience, and application before they can accept a single ticket.
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No Client Fees, Ever
Posting a ticket is free. Browsing techs is free. Chatting is free. The only fee on the platform is the $10 tech fee, deducted from the tech's balance when a client accepts their request.
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Earned Reputation
Our tier system — Initiate through Elite — is earned entirely through completed jobs and genuine client reviews. No paid placements, no advertising. Rankings reflect real performance.
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Direct Negotiation
Prices are set by the tech and agreed to by the client. FixlyDesk doesn't mark up service fees or take a percentage of transactions. What you negotiate is what you pay.
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Transparent & Accountable
Every tech has a public profile showing their verified tier, credentials, services, ratings, and reviews. Clients can see everything before making a decision.
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Local First
We started in Michigan and are focused on building a strong, reliable network locally before expanding. Every tech you see is serving your area.
© 2026 FixlyDesk, LLC. All rights reserved. Detroit, Michigan.